C3S My DigiFacility

FEATURES

Kaizen Based Asset Management & PPM

  • QR Based Asset Tagging
  • Asset Catalogue, Checklist, Maintenance History
  • Net Asset Value (NAV), Depreciation
  • Planned Preventive Maintenance (PPM), Predictive Maintenance
  • Schedule the task as per your assets or equipment’s timeline, get notification before and after task completion according to your configuration.
  • Automatic Work Orders, Tasks, Alerts, Approval, Escalations
  • Asset status
  • Customized assets analytical dashboard

Complaint Management

  • Complaint gets automatically assigned to the Staff based on slots and open complaints, Staff Leaves/ Work Slots configurable.
  • Customer can raise complaint 24*7 through Web, Mobile App
  • Management can track their Staff Performance and take better decisions.
  • Complaint Escalation Levels to keep track of escalations.
  • Complaint Reporting Analytics, Graphs and Charts.
  • Automatic Job Cards and OTP for Complaint logging by staff.

Billing & Payment Collection

  • Automatic Payment Reminders to the Occupants.
  • Admin can see the Bill Preview to mitigate any wrong bill.
  • ERP and SAP integration to automate the posting of bills and receipts to prevent human errors and time.
  • Automatic Reading from your Smart Meters.
  • Cheque Parking and Cheque Bounce Handling.
  • Transfer Unit Ownership taken care with very Simple interface.
  • Occupants can pay their bills online
  • Post to tally option available

 

Visitor Management

  • Occupants can generate Pass / Recurring Pass for their guests
  • Automatic Visit Intimation to Occupants on each Tower/ Block.
  • Security guard can take Photo, Vehicle Details etc. Gets automatic Alerts for Time Exceed.
  • Family members can also access the Visitor Management System.
  • Security person can Block Visitor.
  • Reporting – for Visits/ Visitors – Daily Automatic Emails
  • Occupants in Emergency can press a simple button to intimate Security / Other Admin etc.
  • Visitors’ documents are also available to track who is visited a particular day.
  • Parking Management system

Maid Management – SMART Card Tracking

Track Maid/Staff in the society, using Face Recognition (AI) Smart Card (RFID) solution, Biometric & Face recognition

  • A physical identity, Smart Card is provided to each Maid/Driver/Etc.
  • Each staff detail and photo are captured into system
  • Each staff will Punch/Touch Smart card at device or Face Based Identification from App
  • Staff detail and Photo will be displayed on screen
  • An intimation will be sent to Occupant App, Occupant can check attendance on App
  • System will alert security if validity expires

Inventory

Facility team can manage sales order and purchase order of the society

  • Materials registry, Materials request, purchase return, materials issue, stock audit report, stock transfer, stock adjustment, inventory status, options also available.
  • An intimation can generate automatically when the threshold limit reach.

Enterprise Dashboard

C3S provides the enterprise dashboard where management user can check and see statistics and a summary of billing, collection, complaints, notices etc. on drill down basis.

Billing Dashboard

On Billing dashboard, the facility team can check outstanding amount, recharge collection, unit summary with bill plan.

Customized Report

The Facility team is able to take billing, recharge, unit summary report as per requirement in excel format as well as in pdf format as per bill plan and billing cycle.

Online Billing System

C3S provide facility to generate Electricity and Maintenance & others bills on single click. The Occupant get notified through SMS and Email.

Complaint Management

C3S provide online Complaint Management System where user can log complaint through Mobile App or Web Portal or through Message.

Dashboard

C3S provide different dashboard according to user role. Admin can see the due payments, payment history etc. Occupant can see about payment history, Complaints etc.

Automatic Alerts

C3S can generate notification and alerts according to predefined rules like Bills Generated, Payment Received, Complaint Logged, Solved etc.

Accounting

Online accounting facilities like Journal Entry, Balance Sheet, Trial Balance, Profit & Loss Account, Bulk posting of Bill & Payment, Integration with SAP/Tally, Prepare Income & Expense Account etc.

Data Analytics

C3S can provide analytics for Payment Received against generated bills monthly and yearly, Consumption Analysis yearly, Complaint’s resolution Analytics.

Notice Boards

Admin can flash notices through Email, SMS to all Occupant, to specific Tower, or to a single Occupant. Notice will be visible to the Occupants meant for the purpose.

Personalization

Customization as per your needs – Messages/ Alerts etc.
Get your Society App both for Android and iPhone.

Survey/Poll

Create Survey/Poll and take the feedback from the customer, survey/poll will visible to the Occupant when the facility team activated or launched, take report of each survey/poll.

 

Document Repository

The facility team can store the Occupants mandatory documents as per requirements.